Datz Solutions
FAQ
Frequently Asked Questions
How long does it take to learn the software?
With our automated onboarding process, it takes less than 30 minutes for realtors to learn how to use Datz.
Our onboarding process for brokerage staff happens over a one week period, and staff can learn the software in less than 8 hours. We use a mix of live sessions and automated onboarding tutorials; brokerage staff also have access to a sandbox environment to practice and familiarize themselves with the system on demand.
How long is the Software License Agreement?
The initial contract is for 12 months.
Are there any hidden fees?
There are no hidden fees.
Is there technical support?
Yes, our support team is available by email and zoom meetings after your 30 day onboarding is complete. Most customers have minimal support requests after go-live.
What happens if we hire more agents?
You are fully in control of your agent roster and can add, edit, or delete agent information as you need.
Is Datz as efficient as everyone says?
Yes! Brokerages who adopt Datz after having used other solutions have told us their workload decreases by up to 50%. See our case studies for more information, or book a call with us to learn more!
How does Datz make my brokerage more efficient?
Datz has automations for conveying documents to lawyers, processing payments, onboarding agents and new brokerage staff. The platform also makes it easier to perform more minor tasks, like sending sold reports to the Board, or having agents confirm their commissions.